Privacy Policy
Transparency is our core value. Here is how we handle your data.
Last Updated: December 10, 2025
1. Introduction
Welcome to Pinnacle Server. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this policy, or our practices with regards to your personal information, please contact us at support@pinnacleserver.com.
When you visit our website pinnacleserver.com, and use our services (n8n hosting, WordPress hosting), you trust us with your personal information. We take your privacy very seriously.
2. Information We Collect
We collect personal information that you voluntarily provide to us when registering at the Services, expressing an interest in obtaining information about us or our products and services, when participating in activities on the Services or otherwise contacting us.
- Personal Data: Name, Email address, Phone number, and Billing address.
- Credentials: Passwords (encrypted) and security information for authentication.
- Payment Data: We collect transaction proof (Transaction IDs) for manual verification. We do not store credit card numbers directly on our servers.
- Server Logs: IP addresses, browser type, and operating system for security and analytics.
3. How We Use Your Information
We use personal information collected via our Services for a variety of business purposes described below:
Service Delivery
To set up your hosting environments, manage accounts, and provide technical support.
Billing & Verification
To verify payments via bKash, Nagad, Binance, etc., and prevent fraudulent transactions.
Communication
To send you administrative information, invoice reminders, and service updates.
Security
To protect our services from spam, abuse, and security threats.
4. Sharing Your Information
We never sell your data. We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
We may process or share data with third-party vendors (like Cloudflare for DNS/CDN) who perform services for us or on our behalf and require access to such information to do that work.
5. International Transfers
Our servers are located worldwide. If you are accessing our Services from outside, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information.
6. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk.
7. Contact Us
If you have questions or comments about this policy, you may email us or contact our regional offices: